
The most effective method is to inform them in writing and send it to the postal address that is listed on the bank’s website. How can I make a complaint regarding the customer service that the Santander helpline provided me with? Unless you need to call to cancel a stolen or lost card, you can only call the phone number for Santander to receive customer care Monday through Saturday from 7 am to 9 pm and Sunday from 8:00 am through 9:00 pm. Is the contact number for Santander always available?

It has a large network of ATMs and branches. The company’s Retail Banking offers various services and products to individual account holders, in addition to small businesses. The Commercial Banking department specializes in business related products and services that suporte corporate business centers all over the UK. The Global Corporate Banking department caters to both corporate clients as well as financial institutions whose nature of operations or size, require wholesale products which add significant value or need unique personalized services. Customers are not charged fees for using Santander's automated teller machines in Spain, which traditionally would incur fees for transactions in a foreign currency.īoth a Commercial Bank and Retail Bank with Three Major Business Segments. In November 2009, Santander launched the UK's first current account without fees (including unauthorised overdrafts) for its current and future mortgage customers. Santander UK is authorised by the Prudential Regulation Authority and regulated by both the Financial Conduct Authority and the Prudential Regulation Authority. In May 2013, Ana Botin announced plans to double the number of centres to 70 within three years.

Santander's Corporate and Commercial Banking division operates from a number of regional business banking centres across the United Kingdom. Mortgages are also provided through Santander for Intermediaries, a division of the bank used by brokers. Santander operate online banking services, including mobile apps, and operate an internet only banking division branded Cahoot.
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The bank provides a full range of personal, business and corporate accounts, including current accounts, mortgages, credit products and savings and investments. Alliance & Leicester plc merged into the renamed business in May 2010. The bank, with its head office in the London Borough of Camden, was established on 11 January 2010 when Abbey National plc was combined with the savings business and branches of Bradford & Bingley plc, and renamed Santander UK plc. The bank has circa 20,000 employees, 14 million active customers, with almost 1,010 branches and 50 corporate business centres. Santander UK is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom. Santander UK plc manages its affairs autonomously, with its own local management team, responsible solely for its performance. Santander UK plc is a British bank, wholly owned by the Spanish Santander Group.
